Your privacy matters to 999bd. This Privacy Policy explains exactly what personal data 999bd collects when you use the platform, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We've written it in plain language so you don't need a law degree to understand it.
Six core privacy commitments that 999bd makes to every player on the platform — before you read the full policy below.
999bd collects only the personal data that is strictly necessary to operate your account, process your transactions, and comply with legal obligations. We don't collect data for the sake of it.
999bd will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the 999bd ecosystem and its trusted service partners.
All personal data stored by 999bd is encrypted at rest and in transit. Payment data is handled by PCI-DSS compliant processors. Your financial information never passes through 999bd's servers unencrypted.
You have the right to access, correct, or request deletion of your personal data held by 999bd. Submit a request to [email protected] and 999bd will respond within 30 days.
999bd uses cookies and analytics only to improve platform performance and your experience. We don't use tracking technologies to build advertising profiles or share your browsing behaviour with ad networks.
999bd retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.
This Privacy Policy is published by 999bd ("999bd", "we", "us", "our"), the operator of the online casino and sports betting platform available at 999bd.today and through the 999bd mobile application. 999bd is the data controller responsible for the personal data of players who register and use the 999bd platform from Bangladesh.
If you have any questions about how 999bd handles your personal data, you can contact the 999bd privacy team at any time using the details in Section 12 of this policy. We take every privacy enquiry seriously and aim to respond within 5 business days.
Scope: This Privacy Policy applies to all personal data collected through the 999bd website at 999bd.today, the 999bd mobile app, and any communications between you and 999bd support. It does not apply to third-party websites or services that may be linked from the 999bd platform.
When you register and use the 999bd platform, we collect personal data in three main ways: data you provide directly, data generated automatically by your use of the platform, and data received from third-party service providers.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration form, KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system, session logs | Automatically via platform usage |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Direct communication with 999bd support |
999bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments and only with your explicit consent.
Payment Data: 999bd does not store full payment account credentials on its own servers. Financial data is processed and stored by our PCI-DSS compliant payment partners. 999bd retains only the transaction reference and masked account identifier needed to process withdrawals.
999bd uses your personal data for the following purposes:
No Automated Decision-Making: 999bd does not make decisions that significantly affect you based solely on automated processing without human review. Account suspensions triggered by automated fraud detection are always reviewed by a member of the 999bd compliance team.
999bd processes your personal data on one or more of the following legal bases, depending on the specific purpose:
999bd does not sell your personal data. We share your data only in the following limited circumstances and only with parties who are contractually obligated to protect it:
All third parties who receive personal data from 999bd are required to implement appropriate technical and organisational security measures and to use the data only for the specified purpose.
International Transfers: Some of 999bd's technology and service providers may be located outside Bangladesh. Where personal data is transferred internationally, 999bd ensures appropriate safeguards are in place, including contractual data protection clauses.
The 999bd website and mobile app use cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies 999bd uses:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 999bd platform, but some features may not work as intended.
No Ad Tracking: 999bd does not use third-party advertising cookies or share your browsing behaviour with ad networks. The 999bd platform is free from cross-site tracking technologies used for targeted advertising.
999bd retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply:
When personal data is no longer required, 999bd securely deletes it or anonymises it so that it can no longer be linked to you as an individual.
999bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:
While 999bd takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please refer to the Account Security section of the Terms and Conditions for guidance.
As a 999bd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 999bd at [email protected] with the subject line "Privacy Request". 999bd will respond within 30 days.
Request a copy of all personal data 999bd holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held by 999bd.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that 999bd restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service provider.
Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Identity Verification: To protect your privacy, 999bd will verify your identity before processing any data rights request. We may ask you to confirm details that only the account holder would know.
The 999bd platform is strictly for adults aged 18 and over. 999bd does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered a 999bd account or provided personal data to 999bd, please contact us immediately at [email protected].
Upon receiving a credible report that a minor has accessed the 999bd platform, we will immediately suspend the account, delete the associated personal data, and refund any deposits made, in accordance with our responsible gaming obligations.
Parental Controls: If you share a device with a minor, 999bd strongly recommends using device-level parental controls and ensuring your 999bd account is protected with a strong password that the minor cannot access.
999bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, 999bd will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page shows when the policy was most recently revised. We encourage you to review this Privacy Policy periodically. Your continued use of the 999bd platform after changes are published constitutes your acceptance of the updated policy.
If you disagree with any changes to this Privacy Policy, you have the right to close your 999bd account and request deletion of your personal data, subject to our legal retention obligations. Contact 999bd support to initiate account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the way 999bd handles your personal data, please contact the 999bd privacy team:
For questions about responsible gaming, visit the Responsible Gaming page. For platform rules, see the Terms and Conditions. For common questions, visit the FAQ page.
999bd is committed to transparency. If you are not satisfied with how 999bd has handled a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.